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Frequently Asked Questions

We look forward to serving our guests and understand that there may be questions prior to your visit to Phoenix Street On Broadway. Take a moment to view our list of frequently asked questions below.  Do you have a question that is not listed on our FAQ's?  Please contact us.


Please Note - From Memorial Day weekend through Labor Day Weekend, out of respect for all our guests and wait staff, we kindly request that you refrain from sitting more than 30 minutes after enjoying your meal.  Thank you for understanding, we appreciate your business.


Do you take reservations?

We do not take reservations. We operate on a first come, first served basis. 

Do you serve alcoholic beverages?

Yes, we do serve alcoholic beverages. Come join us for a variety of mimosa and specialty cocktails.

Do you offer take-out ordering?

We do offer take-out when we are not busy.  During our peak hours, we may not be able to offer take-out because it slows our in-house service. We apologize for the inconvenience.

What are your hours of operation?

Currently, we are open daily 7a-2p but closed on Wednesdays. 

Are you kid friendly?

Yes, we welcome families with young children and offer a Kid's Menu for children 10 years and under.  Additionally, we do have a limited number of highchairs available upon request.

Are you able to accommodate large groups?

Yes, we are able to accommodate large groups of 6-9. There are no split checks for groups greater than 6 or more. Parties larger than 9 are not guaranteed to be seated together.

Are you able to accommodate dietary restrictions?

We do offer limited gluten-free, vegetarian and vegan options.  Please view our menus for more information and feel free to ask your server.

When is your patio open?

Traditionally, our patio space is open for seating Memorial Day weekend through Labor Day weekend and is always weather dependent.

Is your patio pet friendly?

Yes, we do allow well-behaved, leashed pets on our outdoor patio space. 

Is your space available for private events?

Yes, we offer our space for up to 120 guests and there is no charge for use of space if you cater with us.  Please contact us for more information. 

Do you offer catering services?

Yes, we offer catering services.  Please view our catering page for more information.

What is the parking situation?

Parking is available in our parking lot directly north of our building and limited street parking is available around the immediate area.  Additional parking is available 1/2 block west of us in the free city parking lot.

How will I know when you offer special dinner events?

Be the first to know by subscribing to our newsletter.  We also post updates on our social media accounts, so be sure you follow us on Facebook and Instagram.

Do you offer free kids' meals on local school snow days? 

Yes, we do offer free kids' meals on days that South Haven Public Schools are closed due to winter weather conditions. Up to 2 kids eat free per adult (with purchase of adult entree).  Ages 10 & under, ordering from the kid's menu.

How do I apply for a position?

1.] Go to contact page and request an application to be emailed to you.  2.] Submit a resume to 3.] Apply within.

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